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3-star hotel

Maison Saint Charles

Maison Saint Charles offers a seasonal outdoor pool, hot tub, and fitness center in New Orleans. Near Mardi Gras parades, The National WWII Museum & St. Louis Cathedral.

1319 St Charles Ave, New Orleans, LA 70130, United States View on map
7.4/10
Good Based on 1693 recent guest reviews
Free Wi-Fi Paid breakfast Paid parking Accessible Outdoor pool
What recent guests emphasize

Comfortable stay with friendly service in a lively location

Guests appreciate the welcoming atmosphere, convenient location near Mardi Gras activities, and the hotel's unique local charm. Some practical issues like pool noise and parking fees are worth considering.

Guests often praise

  • Friendly, helpful, and attentive staff, especially front desk service.
  • Clean and comfortable rooms with charming local decor and spacious layouts.
  • Safe environment with 24-hour security and a pleasant courtyard with a pool and hot tub.
  • Convenient location directly on the Mardi Gras parade route and close to major attractions.
  • Extras like complimentary water, tea, and coffee in the lobby are appreciated.

Worth knowing

  • Pool opens early and can be noisy due to children, which may disturb light sleepers.
  • Parking is available on-site but costly at $25 per day; street parking may be free but limited.
  • Rooms sometimes show minor maintenance issues such as TV malfunctions and bathroom repairs needed.
  • Hot water in some rooms may be lukewarm rather than hot.
  • The hotel emphasizes a more casual, family-friendly vibe over upscale or modern luxury.

Best for

  • Visitors seeking a centrally located hotel near Mardi Gras parade routes and cultural sites.
  • Families and groups looking for a friendly, safe, and welcoming atmosphere.
  • LGBTQ+ travelers, as the hotel is openly friendly and inclusive.
  • Travelers wanting a boutique-style experience with local New Orleans character.
  • Guests who value accessible outdoor amenities like a seasonal pool and hot tub.
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About this property

Welcome to Maison Saint Charles

Maison Saint Charles is a straightforward hotel situated on St Charles Avenue in New Orleans, offering easy access to an up-and-coming neighborhood known for Mardi Gras parades, the Ashé Cultural Arts Center, and Cajun cuisine. The property features a seasonal outdoor pool, a hot tub, and a fitness center, catering to guests seeking both relaxation and light exercise during their stay.

The hotel's style reflects a local, boutique charm with touches reminiscent of classic New Orleans architecture, such as wooden floors and chandeliers, as noted by past visitors. Rooms are generally clean and comfortable, though occasional maintenance issues have been mentioned, such as inconsistent TV functionality or plumbing repairs. The presence of 24-hour security contributes to a safe environment, while on-site parking is available for a fee.

Guests appreciate the friendly and helpful staff, which enhances the overall experience, especially during busy events like Mardi Gras. Despite some mixed reviews on room cleanliness and noise—particularly from early pool activity—the atmosphere is welcoming, with many highlighting the hotel’s relaxed and family-friendly feel. It is also known for being LGBTQ+ friendly, appealing to a diverse range of travelers.

The location provides convenient access to top nearby attractions including The National WWII Museum, Jackson Square, and St. Louis Cathedral, all within a short distance. Visitors arriving by air will find Louis Armstrong New Orleans International Airport about an 18-minute drive away. Several comparable hotels are located within a few blocks, offering various options for accommodations in the area.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Paid parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Business center
Pet-friendly
Kid-friendly
Restaurant
Hot tub
Golf course
Bar
Smoke-free

Not available at this property

Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

RK
Richard Kaiser Apr 08, 2026
10

This is a very cute hotel in good location. The rooms are nicely done and they have.great courtyard areas to relax or sit by the pool. They have 24 hour security so you will feel safe. My only complaint is the $25 parking per day. You will probably pay this at most hotels in New Orleans You can park your car on the street for free on most nights. Just do not leave anything in the car.

CL
Christine Lentini Mar 05, 2026
8.0

The front desk staff were great. The rooms are clean and comfortable. I was on the first floor right next to the pool. Only issue was kids screaming in the pool at 8am woke me up. Would prefer pool opened at 9am with many rooms so close to the pool.

PG
Paige Gardner Mar 04, 2026
8.0

I thought I'd leave a review because this hotel had mixed feedback, and we almost decided not to stay. We visited with my parents and our three kids the weekend before Mardi Gras. The hotel is cute and has character. The rooms could have been cleaner, but they were acceptable. The service was good and friendly, which is more than you might say for some other hotels in the area. Parking is located on site right behind the main building. Just be aware that it costs $25 per day and increases to $50 per day on parade days. We were able to find street parking one of the days. There’s a good restaurant right next door, and plenty of shops and things to see within walking distance. Overall, I think it was good for the price we got, especially during a busy weekend *Bonus tip: If you’re visiting for the parades and aren’t a local — or don’t enjoy being pushed and shoved — you might want to skip the Mystic Krewe of Femme Fatale parade. Aside from that, we had a great time at the other parades. The area felt relatively “chill,” and people were respectful. I hope this helps!

MD
Marie D Feb 08, 2026
10

Stayed here with a friend the weekend before Mardi Gras, we arrived very late in the night and Victoria at the front desk was very helpful!! We had a suite king room and it was very clean and comfortable. It had a classic shot gun style New Orleans home feel to it, with chandeliers and wooden floors. Only complaint is both tvs did not work properly, the channels wouldn’t change but we didn’t really use them anyways since it was parade day. But yes WE LOVE VICTORIA!! Will be back.

DZ
Dana Zasadni Jan 22, 2026
10

This place a true gem to stay at during our first time in New Orleans! This boutique style hotel was very clean, all the staff was INCREDIBLY friendly, helpful, and just an all around pleasure to converse with. If you are looking for a hotel that looks perfect and has the cold upscale feel, this isn’t for you. But if you want a family friendly, clean, top notch service hotel, this is for you! The hot tub was fabulous. The pillow top bed was super comfy. We also felt very safe and cared for during our stay.

BD
Brandi DePhillips Jan 20, 2026
10

Amazing stay! The hotel is perfectly located right on the Mardi Gras parade route, which made the experience unforgettable. The staff was incredibly attentive and friendly. Our room was spacious and well maintained. We couldn’t have asked for a better stay during a hectic time of the year!

2TL
2bearbear Tom Lim Jan 06, 2026
8.0

At about 3pm, we were finally able to check-in at Maison Saint Charles Hotel New Orleans ($110 SGD for the night). At the lobby of the hotel, you’ll be able to replenish on water, tea and coffee. The room itself was spacious and TV had most of the favourite channels – especially HGTV and History Channel for pickers. The only downside in the room was that the hot water was more like warm water. Since the swimming pool was in front of us and the storm had not yet approached, we took a short swim in it. The water was warm... For the full review and details of our 5 months Round The World (RTW) travels, visit 2bearbear today!

GD
Gabbie D Dec 27, 2025
8.0

We stayed 3 nights right before the Mardi Gras started, were lucky. I like how the rooms are very clean, floors are clean, only the toilet need a little repair; water tank couldn’t be refilled properly. Our room is facing the pool and the view at night is nice. We took the king bed, it has fridge, microwave, safety box, iron & ironing table and other standard amenities. It is a unique hotel, very local, i like the settings of the rooms in the property it feels like a maze, it has a few parking spots inside the property, but the gate to the street was never closed during our stay. there was a security guard every day but when I came back at 1am no one was there. we’ve got $25 rate per night, which is the cheapest amongst other chained hotels. Entrance to the lobby is tricky to find, just slow down on St. Charles avenue when you’re approaching, there is only 1 lane for 1 car. 1st day receptionist was nice, professional and helpful. 2nd day receptionist kept talking on the phone while I was in front of her waiting for minutes and as soon as my husband appeared next to me she stopped and asked my husband “can i help you?” Completely ignoring me. Which I found extremely rude! That same morning we decided to have breakfast in the hotel ($14 / person) when we enter the dining room, 2 staffs were there but one of them looks so lazy she didn’t even reply to our “Good Morning..” greet. Apart from these 2 all other staffs were nice & helpful.

Location & neighborhood

Where you'll find Maison Saint Charles

New Orleans, Louisiana, USA

Up-and-coming area known for Mardi Gras parades, Ashé Cultural Arts Center & Cajun cuisine.

  • Union Passenger Terminal 16 min Walk
  • Canal Street Ferry Terminal 30 min Walk
  • St Charles at Erato 1 min Walk
  • Louis Armstrong New Orleans International Airport 18 min Car · 35 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Louisiana. Distances are rough real-world times, not straight-line.

The National WWII Museum 29,674 reviews

The National WWII Museum

945 Magazine St, New Orleans, LA 70130, United States

4.8 · War Museum
Jackson Square 28,415 reviews

Jackson Square

New Orleans, LA 70116, United States

4.7 · Historical Landmark
St. Louis Cathedral 5,009 reviews

St. Louis Cathedral

615 Pere Antoine Alley, New Orleans, LA 70116, United States

4.8 · Cathedral
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